Order & delivery
Shipping Policy – Faith & Eva Boutique
At Faith & Eva Boutique, we are committed to providing a smooth, transparent, and reliable shipping experience for all our customers across Canada. Every order is carefully prepared to ensure it arrives safely at your doorstep.
Please note that shipping times may be affected during holidays or busy periods.
Shipping Costs
Free Shipping Across Canada
We offer free shipping on all orders, with no additional costs.
Shipping Destinations
Faith & Eva Boutique currently ships across Canada to ensure efficient and reliable delivery for all customers.
Processing & Delivery Time
- Processing Time: 1–3 business days (Monday–Friday)
- Transit Time: 6–10 business days (Monday–Friday)
Estimated delivery time = Processing time + transit time
Please note that delivery times are estimates and may vary due to external factors such as weather conditions or carrier delays.
Order Handling & Delivery
Once your order is placed, it is carefully prepared and processed before being handed over to the shipping carrier.
- You will receive a tracking number within 24–48 hours
- This allows you to follow your order throughout the delivery process
If you have not received tracking details within 2 business days, please contact us at:
support@faithevaboutique.com
Track Your Order
You can track your order at any time via our “Track Your Order” page using your tracking number or order number and email address.
Address Changes
If you need to update your delivery address, please contact us as soon as possible.
While we will do our best to assist, we cannot guarantee changes once an order has been shipped.
Shipping to Multiple Addresses
We do not support shipping to multiple addresses within a single order.
If you would like items delivered to different addresses, please place separate orders. If you need assistance, feel free to contact us.
Damaged or Lost Packages
If your package arrives damaged or has not arrived within the expected timeframe, please contact us immediately.
We will work with you to find an appropriate solution.
Contact
For any questions or assistance, please contact us at:
support@faithevaboutique.com