Careers at Beatrice & Oliver London

Join Our Team

At Beatrice & Oliver London, we believe great style starts with the people behind the brand. We’re building a thoughtful fashion destination for women who value flattering fits, effortless elegance, and pieces they can genuinely enjoy wearing.

As our brand continues to grow, we’re looking for creative, motivated people who share our eye for detail and commitment to a great customer experience.

Why Work With Us?

Our Culture:
We value creativity, collaboration, and people who take pride in what they do. Whether you’re creating our visual content, helping a customer with an order, or working behind the scenes on our online store, every role contributes to the Beatrice & Oliver experience.

What We Offer:

• Competitive pay

• Flexible working arrangements

• Remote working opportunities for selected roles

• Opportunities to learn and develop

• Staff discounts across our collections

• A supportive and collaborative working environment

• The opportunity to grow alongside an evolving fashion brand

Current Vacancies

Graphic Designer – E-commerce

Location: Remote / London-based
Employment Type: Full-time / Part-time
Department: Marketing & Creative

About the Role

We’re looking for a creative and detail-oriented Graphic Designer to join our e-commerce team.

You’ll help shape the visual world of Beatrice & Oliver London, creating engaging digital content across our website, email marketing, advertising, and social channels. You’ll have a strong understanding of fashion e-commerce and know how to combine beautiful design with a clear commercial purpose.

Key Responsibilities

• Create website banners, promotional graphics, collection imagery, and other e-commerce assets

• Design creative content for email campaigns, social media, and digital advertising

• Support seasonal campaigns, promotions, and new collection launches

• Help maintain a consistent visual identity across all customer touchpoints

• Work closely with the wider team to turn campaign concepts into engaging creative assets

• Optimise digital graphics for desktop and mobile

• Maintain high standards across typography, layout, imagery, and branding

• Keep up to date with relevant developments in fashion, e-commerce, and digital design

Requirements

• Previous experience in graphic design, ideally within fashion, retail, or e-commerce

• Strong proficiency in Adobe Creative Suite, including Photoshop, Illustrator, and InDesign

• A good understanding of typography, composition, and visual hierarchy

• Excellent attention to detail

• Ability to manage multiple projects and work to deadlines

• Strong communication and collaboration skills

• A portfolio demonstrating relevant digital design work

• Understanding of web and mobile design principles

• Experience with Shopify or similar e-commerce platforms is an advantage

What We Offer

• Competitive salary based on experience

• Flexible working arrangements

• Remote working opportunities

• Creative freedom within an established brand direction

• Opportunities for professional development

• Staff discount across Beatrice & Oliver London collections

• The opportunity to help shape the visual identity of a growing brand

How to Apply

Please send your CV, portfolio, and a short cover letter explaining why you’d be a great fit for Beatrice & Oliver London to our team, using the subject line:

“Graphic Designer Application”

E-commerce Customer Service Specialist

Location: Remote (UK-based)
Employment Type: Full-time / Part-time
Department: Customer Service

About the Role

We’re looking for a friendly, organised, and customer-focused individual to join our customer service team.

As an E-commerce Customer Service Specialist, you’ll be one of the main points of contact between Beatrice & Oliver London and our customers. From helping with sizing questions to resolving delivery issues, your focus will be on making every interaction clear, helpful, and personal.

Key Responsibilities

• Respond to customer enquiries via email, live chat, and social media

• Assist customers with sizing, products, orders, and returns

• Process returns and refunds accurately and efficiently

• Handle customer concerns with patience and professionalism

• Liaise with our fulfilment and logistics partners regarding deliveries

• Keep accurate records of customer interactions

• Identify recurring customer questions or issues and share feedback with the wider team

• Ensure all communication reflects the Beatrice & Oliver tone of voice

Requirements

• Previous customer service experience, preferably within e-commerce or retail

• Excellent written and verbal communication skills

• A friendly and solution-focused approach

• Strong organisational and time-management skills

• Confidence managing multiple customer enquiries

• Comfortable working with online customer service and e-commerce systems

• An interest in fashion and online retail

• Flexibility to work occasional weekends when required

What We Offer

• Competitive pay

• Flexible remote working

• Full onboarding and training

• Staff discount across our collections

• Opportunities to develop as the brand grows

• A friendly and supportive team environment

How to Apply

Please send your CV and a short cover letter introducing yourself and your relevant experience to our team, using the subject line:

“Customer Service Application”

Don’t See Your Role?

We’re always interested in hearing from talented people.

If there isn’t currently a vacancy that matches your experience but you believe you could bring something valuable to Beatrice & Oliver London, we’d still be happy to hear from you.

Send us your CV and a short introduction explaining your experience and how you could contribute to the brand, using the subject line:

“General Application”

Our Recruitment Process

1. Application Review
We review applications carefully and contact selected candidates who we feel could be a strong match for the role.

2. Initial Interview
An informal conversation to learn more about you, your experience, and what you’re looking for in your next role. Interviews may take place remotely or in person.

3. Skills Assessment
For certain positions, we may ask you to complete a short relevant task or share examples of previous work.

4. Final Interview
A final conversation with members of our team to discuss the role, expectations, and how you could contribute to Beatrice & Oliver.

5. Offer
Successful candidates will receive an offer, after which we’ll agree on the details and a suitable start date.

Equal Opportunities

Beatrice & Oliver London is committed to providing equal opportunities and creating an inclusive working environment.

We welcome applications from people of all backgrounds and believe different experiences, perspectives, and ideas make our team stronger.

Contact Us

Beatrice & Oliver London
Subject Line: Please include the position you’re applying for

We look forward to hearing from you and discovering what you could bring to Beatrice & Oliver London.

Build your career with Beatrice & Oliver London — where thoughtful style meets thoughtful people.